How CXOs Can Harness the Power of Data in IT Operations
As the quality pioneer W. Edwards Deming remarked, “Without the backing of data, decisions are nothing but opinions.” In today’s digital age, where data is a crucial source of competitive advantage, CXOs need to harness the power of data to make better decisions. Data analytics offers enhanced insights that enable better decisions. But walking the […]
Five Powerful Ways Information Management Can Boost Your Business
Is your enterprise overwhelmed with data and struggling to make sense of it? You are not alone. IDC estimates the average worker spends about 36% of their time looking for information. A PwC study reveals that 96% of businesses fail to unlock the full potential of the information they have. 23% of companies do not […]
The Three Phases of Cloud Infrastructure Automation
Are you unable to benefit from your cloud infrastructure? Do errors and delays blunt your competitive edge? Unless you invest in cloud infrastructure automation, you cannot optimise your investment. Enterprises have wisened up to this fact, as evident from the growing investment in cloud infrastructure automation. Gartner predicts a typical organisation to refocus 30% of […]
How Cloud and DevOps can accelerate digital transformation
Technology unlocks a wealth of possibilities. Enterprises leverage new technology through digital transformation. Successful digital transformation introduces new technology that delivers more value to customers. But technology also changes fast, making it difficult for a typical enterprise to cope with and profit from change. Cloud computing and DevOps are two technologies underpinning digital transformation in […]
Leveraging Big Data for Enhanced Protection of Cloud Accounts Against Cyber Criminals
Cyber criminals have become relentless in their attacks against cloud accounts. They use every trick in the book to compromise cloud accounts. After gaining access, they launch internal phishing, data theft and email fraud through such accounts. Of late, they have intensified brute force attacks to guess passwords and exploit weak authentication. Today, about 45% […]
Six Ways CIOs Can Protect Their Organisations from Data-Related Threats
Cybercriminals keep developing new attacks and increasing the intensity of their attacks. They make more targeted attacks than before and expand their net to include smaller businesses. In 2022, 69% of organisations that suffered cyber attacks were victims of targeted attacks. 39% of UK small businesses reported suffering a cyber attack. Most attacks target sensitive […]
How Integrating Data Can Improve Customer Experience
Customer experience (CX) influences almost three out of every four purchases. Yet most enterprises struggle to get Customer experience (CX) right. Part of the reason for the poor Customer experience (CX) score logged by many enterprises is their inability to understand what their customers want. The solution lies in data. World-over, marketers and decision-makers rely […]
5 Strategies CFOs Can Implement to Navigate Inflation
Inflation has become too big for any enterprise to ignore. Enterprises face a double whammy. They struggle with rising input costs that erode their margins. But their customers also battle inflation and may choose to cut down on the product or service instead of paying more. Here are five strategies CFOs can put in place […]
What is Generative AI, and How Does it Impact Businesses?
Generative AI is on the cusp of unleashing big-time disruption in work and businesses. Generative AI alters established paradigms for creating and consuming content. Tools that have become popular, such as Chat GPT, are just the tip of the iceberg of possibilities. Companies that do not get on board face obsolescence the same way Kodak […]
How CFOs Move Beyond Finance to Add Value to Their Enterprises
The CFO always took care of books and records, financial reporting, and statutory compliance. But digitisation has, by and large automated these functions. Any concerned stakeholder can get the latest financial reports at the click of a button. Compliance also takes place on auto-pilot. In such a state of affairs, how can CFOs justify their […]
Seven Ways to Improve Customer Experience in Banking
Customer experience (CX) is the key determinant of success in any industry, and banking is no different. Delivering top-notch customer experience in a regulated industry such as banking is not straightforward though. Here are the ways to go about it.: 1. Ensure consistent omnichannel experiences. A good customer experience allows customers to perform transactions easily […]
How to balance the cost and performance of cloud infrastructure services
Of late, the cloud has become popular for its ability to deliver agility, scalability, better performance, and cost savings. But ironically, cloud spending has become one of the biggest cost centres for many businesses. Gartner estimates a typical enterprise may overspend on cloud infrastructure by more than 70%. And over 95% of enterprises incur such […]