A CXOs Toolkit for Driving Value in the Gen AI Era
Generative Artificial Intelligence (GenAI) has gone beyond being a “nice to have” technology. GenAI is now a powerful force causing huge disruptions in the way of doing business. Businesses that do not adopt the technology will soon fade away into irrelevance. Early adopters of GenAI will thrive and can define the rules of their industry, […]
How CXOs Can Harness the Power of Data in IT Operations
As the quality pioneer W. Edwards Deming remarked, “Without the backing of data, decisions are nothing but opinions.” In today’s digital age, where data is a crucial source of competitive advantage, CXOs need to harness the power of data to make better decisions. Data analytics offers enhanced insights that enable better decisions. But walking the […]
CXOs Striving for Greater Relevance and Success in 2023 Should Focus on These Top Priorities
A chief experience officer (CXO) looks after the experience of the company’s products and services. The CXOs, in essence, are the customer’s voice at the enterprise’s decision-making level. They define the value propositions the business offers its customers. Customer-focused companies value the customer’s voice over anything else. Today, most businesses operate in a hyper-competitive environment. […]
AI-fication: How CXOs are Betting Big on AI Growth
Technology is always in a state of flux. Each period has its new dominant technology, which drives business growth. The Internet, cloud, and mobility were all big new things that propelled growth in the past. Artificial Intelligence (AI) is the next big thing that drives business growth. In a recent EY survey, almost one out […]
