How UserTesting Human Insight CX Platform Boosts Your Digital Customer Experience
Customer experience research reveals three out of four customers stop doing business with a brand after just one bad customer experience. An unsatisfied customer is likely to share their negative experience with about 9 to 15 other people. How can your business prevent such dissatisfied customers and improve customer satisfaction? Click on this link to […]
A Forrester Study: How Human Insight Platform Improve Your ROI from Customer Experience by 665%
In today’s marketplace, a brand’s ability to create memorable and satisfying experiences for its customers is what separates the winners from the losers. To deliver that great customer experience, you need to understand your customers and integrate real human insights into the decision-making process. UserTesting’s Human Insight Platform helps you do exactly that! A recent […]
