How to Drive Machine Learning Without Adding New Talent
Automation is the flavour of the season, as businesses grapple with skills shortage and high HR costs. As the benefits of machine learning pan out, the C-suite is investing in automating more and more complex processes. The rise in automation lifts Artificial Intelligence (AI). 52% of CIOs now automate complex tasks, and 49% of them […]
Chatbot: A Quantum Leap Over Apps, Websites and Call Centres
Do you know what happens when your website visitors are not able to find the right information quickly? 90% of them leave! Consumers these days want products, services or information quickly and easily. Web services and mobile apps are suitable if they know exactly what they want and are familiar with the site layout. Given […]
Best Practices to Manage RPA Anxiety
COVID-19 has compounded the explosion of automation in many industries. Education, retail, banking, credit and financing, sales and distribution, recruitment and HR, and pharmaceuticals are all seeing a major acceleration in automation. For quick and immediate outcomes, RPA (Robotic Process Automation) will be widely adopted as a mode of automation by IT leaders as it […]
